For USA within 24/48 hours and delivered in less than 10 days. Outside this area, delivery times may be longer.

Yes, absolutely. We deliver worldwide.

Yes, you can track your delivery directly via the “TRACK MY ORDER” tab.

We are sorry to hear that. Simply send us a picture of the damaged item to the following e-mail address: contact@cilialashes.com and we will send you a similar replacement item as soon as possible.

Unfortunately, we cannot cancel orders after they have been paid for as they are automatically processed for shipment. You can return your order as soon as you have received it.

Yes, within 14 days of receipt, provided the product is sealed and resalable. If you wish to return your order, please contact us first for return instructions.

LASHPLUS can be used when wearing eyelash extensions. The weight and glue of the extensions can damage the natural lashes and cause breakage and loss. Use LASHPLUS as a supplement to your eyelash extensions as it strengthens your natural lashes so you can enjoy your extensions for longer. You can even switch to natural lashes if you want, LASHPLUS is so strong!

It is always recommended to perform an epicutaneous test. Apply a small amount of serum to a small area, e.g. the corner of the forehead, behind the ear or on the side of the neck. There must be no other products on the skin so that you can test this product properly. Wait about 24 hours to see if your skin is sensitive.

LASHPLUS has not been tested on animals and never will be.

Like most other beauty products, LASHPLUS has not been tested on pregnant or breastfeeding women. We are therefore unable to comment on the safety of its use during pregnancy or breastfeeding. We recommend that you consult your doctor first if you are pregnant or breastfeeding.